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Last updated: June 2026 Jurisdiction: Ontario, Canada View Terms & Conditions

Super SEO Pros ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit superseopros.com or engage our services. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), the Canadian Anti-Spam Legislation (CASL), and, where applicable, the EU General Data Protection Regulation (GDPR). Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Submit an enquiry or contact form (name, email address, phone number, company, message)
• Subscribe to our newsletter (email address)
• Enter into a service agreement (business contact details, billing information)
• Communicate with us by email or phone

1.2 Information Collected Automatically

When you visit our website, we and our third-party partners may automatically collect:

• IP address and approximate geographic location
• Browser type and version, operating system, and device type
• Pages visited, time spent on pages, and referring URLs
• Clicks, scrolls, and other interaction data
• Cookie and tracking pixel data (see Section 5)

1.3 Information from Third Parties

We may receive information about you from third-party sources such as LinkedIn, Google, or other platforms when you interact with our content or advertisements on those platforms, subject to their respective privacy policies.

2. How We Use Your Information

We use collected information for the following purposes:

• To respond to your enquiries and provide requested services
• To deliver, manage, and improve our digital marketing services
• To send our newsletter and marketing communications (only with your consent as required by CASL)
• To process payments and manage client accounts
• To analyze website usage and improve user experience
• To comply with legal obligations and enforce our Terms and Conditions
• To detect, prevent, and address fraud, security, or technical issues
• To send administrative communications such as service updates or policy changes

We do not sell your personal information to third parties. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data on the following legal bases:

• Contract: Processing necessary to perform a service agreement with you
• Consent: Where you have given clear consent (e.g., newsletter subscriptions)
• Legitimate interests: For analytics, fraud prevention, and service improvement, where these interests are not overridden by your rights
• Legal obligation: Where processing is required to comply with applicable law

4. Information Sharing and Disclosure

We may share your information with:

• Service providers: Third-party vendors, contractors, and service partners who assist us in operating our website and delivering services (e.g., hosting providers, email delivery services, payment processors, analytics platforms, freelance contributors), bound by confidentiality agreements
• Professional advisors: Lawyers, accountants, and insurers where necessary
• Law enforcement or regulators: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, with appropriate confidentiality protections

We do not share your personal information with third parties for their own marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device. We use:

• Essential cookies: Necessary for the website to function (e.g., session management, security tokens). Cannot be disabled.
• Analytics cookies: We use Google Analytics (GA4) to understand how visitors interact with our website. This data is aggregated and anonymized where possible.
• Marketing cookies: Used to serve relevant advertisements on third-party platforms when you have consented to such use.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. For more information about Google Analytics data practices, visit policies.google.com/privacy.

6. Email Communications and CASL

In compliance with Canada's Anti-Spam Legislation (CASL), we will only send commercial electronic messages to you with your express or implied consent. Every marketing email we send includes a clear and easy unsubscribe mechanism. You can opt out of marketing communications at any time by clicking "Unsubscribe" in any email or by contacting us at info@superseopros.com. Transactional and administrative emails related to your active service engagement are not subject to opt-out.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Specifically:

• Client engagement records are retained for 7 years following the end of an engagement, as required by Canadian tax law
• Contact enquiries are retained for 2 years
• Newsletter subscriber data is retained until you unsubscribe
• Website analytics data is retained per Google Analytics default retention settings

9. Your Rights

Subject to applicable law, you have the following rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you
• Correction: The right to request correction of inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information (subject to legal retention obligations)
• Withdrawal of consent: The right to withdraw consent at any time, where processing is based on consent
• Portability (GDPR): The right to receive your data in a structured, machine-readable format
• Objection (GDPR): The right to object to processing based on legitimate interests
• Complaint: The right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) or your local supervisory authority

To exercise any of these rights, please contact us at privacy@superseopros.com. We will respond to verified requests within 30 days.

10. International Data Transfers

Our primary operations are based in Canada. When we use third-party service providers located outside Canada (such as cloud hosting or analytics services in the United States), your information may be transferred to and processed in those countries. We take appropriate steps to ensure such transfers comply with applicable data protection laws and that your information receives adequate protection.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will delete it promptly. If you believe we have collected information from a child, please contact us immediately.

12. Third-Party Links

Our website may contain links to third-party websites including social media platforms, client websites, and partner tools. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any website you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised policy on this page with an updated "Last updated" date. For material changes, we may also notify you by email (if you are a subscriber or active client). Your continued use of our website after any changes constitutes your acceptance of the updated policy.

14. Contact Our Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer: